Total Mobile: Reduce costs and increase efficiency with mobile working solutions

In challenging economic times, TotalMobile working allows organizations to achieve a number of efficiency gains and cost savings while reducing their carbon footprint.

Efficiency Gains

Employee Productivity (typically 15%-20%)
An 18.4 per cent improvement in completion of jobs on a housing repairs contract was achieved within the first three months of go-live. This is equivalent to 5 employees' work per annum, or $288,000 a year.

Reduction in Back Office Administration
Electronic transmission of work orders, direct capture of assessments and inspections and automatic completion and delivery of worker timesheets eliminates paperwork and manual data entry in the office. TotalMobile clients have been able to reduce the number of administrative staff managing the mobile workforce - allowing them to be redeployed into more value added work.

Reduced Travelling
TotalMobile workers spend less time in the office. Daily delivery of schedules and appointments eliminates the need for morning office visits and stock and materials management reduces the need for store/warehouse visits while access to critical information allows workers to complete most jobs in one visits - thereby eliminating additional travel. One TotalMobile client reduced annual travel by 400 miles per mobile worker.

Improved Work Scheduling
TotalMobile clients never have gaps in their schedules. Should a tenant or appointment be unavailable, TotalMobile instantly delivers another job to the mobile worker - reducing downtime.

Improved Data Accuracy
Paper based systems are flawed and data-prone. TotalMobile workers send captured data directly into back-office systems and eliminating any subsequent manual data entry errors and ensuring that databases are instantly up-to-date with the correct information.

Operational Cost Savings

Reduction in Paper & Printing
Additional savings have been made in fuel costs ($40,000) due to a reduction in unnecessary journeys and there was a direct saving of $60,000 a year by removing the need for multi-part stationery. All in all, SCS estimates that once Consilium's solution is fully implemented it will generate quantifiable savings of over $600,000 per annum.

Improved Customer Service
By mobilizing the workforce authorities can reduce costs and increase worker productivity by enabling the real-time flow of information between those in the community and the back office. Customer satisfaction will also increase due to the reduction in turnaround time on service requests and up-to-date reports on what is happening where & when. Any system must ultimately look at providing benefits to the citizen, while giving staff the tools to provide a better service.

Eliminates Administration Duplication
There are many benefits to be found in the deployment of mobile technology. These include receiving job or visit updates wirelessly in real time, the on-screen input of job data, automatically updating back-office systems, reduced reliance on handwritten notes and improved data accuracy.

Automated Timesheet Submission
TotalMobile can automatically update mobile worker timesheets throughout the day according to their worktype. Timesheets can then be automatically submitted at clock-off time, or periodically throughout the day. This not only reduces administrative time in the office but eliminates the need for timesheet completion by mobile workers - keeping them focused on the job at hand.

Improved Duty of Care
The mere presence of handbooks and procedures is not enough to ensure remote worker safety and defend organizations against corporate liability. TotalMobile's Best Practice application enhances worker safety while providing an independent record of duty of care communications.

Carbon Footprint

Reduced Fuel Costs
TotalMobile workers travel less. One client was able to reduce annual travel by 400 miles per mobile worker leading to savings of approximately £500 per mobile worker.

Eliminate paper
TotalMobile captures and delivers information electronically thereby eliminating the need for daily schedules/appointments, paper forms for inspections/assessments as well as paper for corporate communications. One of our clients has reduced paper use by approx. 1,000 sheets per mobile user per year.